Click in the box then either double click on the mouse or press the space bar on the keyboard to mark the tax return as Final.

If the MS17EBF.tmp is being detected by the antivirus software then you will need to add it to the exceptions list or pause the antivirus before running the update.

We do not recommend the use of cloud syncing software such as Drop Box, Google Drive, OneDrive etc due to the nature of the Software Assistant database.

Software Assistant's database engine will lock files when they are in use and may cause errors and data corruption as the cloud software tries to sync these files.

If the user still decides to use these cloud based software then we cannot be held responsible for any data loss and cannot assist in any data restoration.

For the Tax Audit Alert to trigger,

1. Enter the taxpayer's gender in the sex field of the client's details panel
2. Select the occupation at item 1
3. Record the deduction at the deduction items

The Alerts button will only light up when the claimed deduction amount is above the ATO's average amount.

A Statement of distribution must include an amount against at least one of these to clear error: 

• Primary production income
• Non-primary production income
• Franked distributions
• Franking credit
• TFN amounts withheld
• Australian franking credit from an NZ company
• TB Statement-Tax preferred amounts or 
• TB Statement-Untaxed part of share of net income.

To connect Software Assistant to the ATO's practitioner lodgment service (PLS) and enable prefill and lodgement, you will need to first setup the machine credential. Please note, the software ID is not required due to the fact Software Assistant is not a cloud software.

Refer to the ATO's instructions on how to download the machine credential from the link below.
https://info.authorisationmanager.gov.au/guide-how-to-install-a-machine-credential

If you need help to download the machine credential you should contact the ATO's support line on 1300 287 539 (select option 3 for RAM enquiries) between:

• 8.00am and 8.00pm, Monday to Friday
• 10.00am and 4.00pm (AEST), Saturday and Sunday.

To enable the ATO's extension (ATOBE) on Chrome:

1. On your computer, open Chrome.
2. At the top right, click More   More tools  Extensions.
3. On the ATO's extension, click on the Toggle icon.

To enable the ATO's extension (ATOBE) on Firefox:

1. Open Firefox.
2. Click/tap on the Menu button, and click on Add-ons.
3. Click on Extensions.
4. On the ATO's extension, click on Enable.

Make sure to reset the internet browser before going to the RAM website. To access the RAM website, click on the link below.
https://authorisationmanager.gov.au/#/login

Once you have downloaded your M2M credential, please follow these steps to enable authentication via M2M on Software Assistant.

1. Navigate to the Software Assistant Options.
2. Click on the ATO tab.
3. For the M2M location, leave it as default if you have saved the M2M credential file in the default location given by the ATO. Otherwise, choose the custom option and select the location where you have saved your machine to machine credential.
4. Enter your M2M password.
5. Click ‘Ok’.