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Random characters appearing on letters/ financial notes templates

The random characters will appear when you use MS word to edit the RTF templates. You should open the file with notepad or wordpad; otherwise go to File > Maintain templates > Notes to financial report and open the relevant template and click on the save button to re-save the file, which will remove the random characters.

Validation - CMN.ATO.GEN.500054 - Intermediary declarer Australian Business Number has failed the algorithm check

Enter the tax agent's ABN in Options as the intermediary declarer refers to the tax agent.

Validation - CMN.ATO.IITR.200001 / CMN.ATO.IITR.200002 - Questions relating to the full individual return form must be answered

Items 18G, 19I, 19W and 20P are required to be answered (Y/N) to pass the validation error.

Please note, if item 19K and B is $0, you need will need to delete the $0 as it is not required.

If item 20P is blank and there is no worksheet for item 20 then,

  1. Open item 20 worksheet
  2. Enter something in the "Details of the foreign source income" field
  3. Click in the box to answer Y/N for label P
  4. Click on Exit
  5. Open the item 20 worksheet again
  6. Click on Delete and Exit

Validation - CMN.ATO.IITR.310066 - Capital Gains Tax schedule required

When the net capital gain is in excess of $10,000 a Capital Gains Tax schedule must be attached. 

The capital gains tax schedule and all other schedules are located on the navigator panel as shown.

Validation - CMN.ATO.IITR.210016 / CMN.ATO.IITR.211016 - Spouse Details Required

Make sure you have completed item IT8 Number of Dependent Children in the Income Tests section.

How do I create rental property accounts?

  1. Go to Postings tab

  2. Click on Transaction Journal Wizard  

  3. Select Setup Rental or Member Accounts

  4. Enter the name of the property (maximum character length with spaces is 42)

  5. Click on OK

If you have another rental property then repeat the steps and increase the Property ID number.

If you have more than 9 rental properties then you will need to increase the account length to 5 by going to client details > ledger tab.
 

How do I post for closing inventory / livestock?

Make sure to transfer the inventory account or livestock account from the master chart of accounts before posting to them then follow the instructions below.

  1. Go to Postings tab
  2. Click on Transaction Journal Wizard 
  3. Select Closing Stock Adjustment
  4. Enter the inventory/ livestock details
  5. Click on the Transfer button to post the transactions

How do I lodge Taxable payments annual report?

Taxable payments annual report is not available on Software Assistant.

As per ATO's instructions, you can lodge online through:

  • ATO online services for individuals and sole traders – select ‘Tax’ then ‘Lodgments’ then ‘Taxable payments annual report’.
  • the ATO Business Portal – select ‘Online forms’ from the menu then ‘Taxable

Lodgement - Communication Exception occurred connecting to Vanguard STS

Generally, this error indicates that the Windows date/time is set incorrectly. Check to ensure your date and time are set correctly via the Windows system clock at the bottom right corner of your screen. Refer to Microsoft's instructions to change the time on your computer, CLICK HERE.

Additionally, this error can appear if a Firewall is active and is blocking the connection between yourself and the ATO. Try disabling your Anti-virus or Firewall and attempt to re-lodge.

If all else fails then there is an issue with your machine credential. You should delete the machine credential and get a new one from the ATO's relationship manager. Refer to the "How to setup machine credential" topic.
The default location of the machine credential is C:\Users\[USER]\AppData\Roaming\ATOMAS.

How to change the form's name shown in the client's folder

1.    Open the form
2.    Click on the Status button
3.    Enter the new name in the Caption field
4.    Click on OK
5.    Press F5 to refresh