Recommended Configuration

Following are the recommended hardware, software, and communications requirements for cvMail:

High-speed Internet connection
Microsoft Internet Explorer® (version 9 or later) or Mozilla Firefox (latest version) or Google Chrome (latest version), Safari (latest version)
JavaScript enabled in the browser
Minimum Configuration

Following are the minimum hardware, software, and communications requirements needed to use Westlaw AU:

High-speed Internet connection
Microsoft Internet Explorer 8 or Mozilla Firefox 3, Chrome 14, safari 5
JavaScript enabled in the browser

If you have forgotten your password,

1. Click on the Forgotten Password link within the client log in section.

Make sure that you select your environment before clicking on the Forgotten Password link;

2. Follow the prompts and a password reset will be sent to the email address that you have registered your account with (normally your firm email address).

To log in, open your web browser and navigate to www.erecruitmentsolutions.com

1. Click on LOGIN: CVMAIL CLIENT in the top left hand corner of the screen.
2. Enter your username and password, and select your location from from the drop down box.
3. Click submit.

Your cvMail session should open in a new window. Check for pop-up blockers!

Standard implementation training normally covers approximately 8 hours, in two 4 hour stages. Post this training, you should be well equipped to manage day to day running of the cvmail system.

There are many other avenues of training and support, from customised online training, to online videos and free webinars, as well as a comprehensive array of online guides.

Contact your Account Manager, or explore the Webinar section of this website for more information.

When you have finished your session in cvMail, you should log out before closing down your browser.

Click the "logout" option on the main header menu in the database. Logging out will provide you with security of knowing that if anyone reopens your browser and visits the site they will not have access to your database. 

Note: Closing your browser without logging-out will not end your session and may result in you being locked out if you have more than two concurrent sessions running.

If you are locked out of the service you can either:

wait 60 minutes before logging back in
or contact us on 1300 795 235 to have your session closed